They will also be able to claim back reasonable out of pocket expenses as a consequence of not being able to travel – overnight hotel, train tickets to alternative airport etc. Ms Bue-Said, whose body represents travel agents, said: “Passengers have the right to a refund and or to be rebooked – airline has a duty to ensure passengers are booked on alternative flights even if this means with a different carrier – from any other airport if they cant get them out or into Luton. It is estimated that this will result in the cancellation of around 140 flights, affecting more than 25,000 passengers. The comments come after a huge blaze at Luton Airport last night caused travel chaos, with flights suspended until at least 3pm today. Julia Lo Bue-Said, chief executive of Advantage Travel Partnership, said that while airlines would refund passengers for missed flights, there would not be any additional compensation because the incident was out of the airlines control. Stranded passengers who have seen flights cancelled as a result of the Luton Airport fire will not receive compensation, a travel expert has warned, reports Jack Simpson, the Telegraph’s Transport Correspondent. Another patient was discharged at the scene.įlights resumed just after 3.30pm on Wednesday after all planes to and from Luton were suspended when a major incident was declared. The fire service said the multi-storey building suffered “significant structural collapse” as more than 100 firefighters tackled the flames at the height of the blaze.įire chiefs say a substantial number of cars were left undamaged following the fire but cannot yet be removed from the car park because the normal exit route is unsafe.įive people, including four firefighters, were admitted to hospitals in Luton and Dunstable for smoke inhalation. “By the time we got back the fuel tank had already exploded and there was nothing we could do.” “We went down to a lower floor to find a fire extinguisher as there were already two empty ones nearby. “When we first saw the fire we tried to put it out,” she said. The woman, who wished to remain anonymous, said she travelled to the airport to pick up her mother-in-law and daughter when she came across a vehicle engulfed by flames. The video shows what appears to be a Range Rover burning on the third floor of the building.īedfordshire Fire and Rescue Service confirmed the initial vehicle in the fire was a diesel car.Ī female eyewitness told how she attempted to put out the car fire before its fuel tank exploded and the building partially collapsed. Contactįor questions about the Passport app and your use of the app, please contact Passport at or 77.įor questions about City of New Westminster parking or bylaw enforcement, please contact or 60.Footage has emerged of a burning car that may have started the blaze at Luton Airport on Tuesday evening. These statistics do not include personal information. The City of New Westminster is paid parking revenue through our agreement with Passport and transfers parking information to City systems only to process parking offences.Ĭity Staff also access Passport’s administrative system to collect parking statistics to help manage the Street and Traffic Bylaw. Therefore, before using the app, customers are required to provide consent to the accessing of Canadian personal information outside of Canada. Passport hosts its data on a Canadian data Centre, but provides customer and technical support out of their US offices. When customers sign up for the Passport app, they are to provide all their personal information to Passport, who as an independent company, maintains its own privacy policy.īy creating a relationship with Passport, customers will have the additional benefit of being able to use the app in many other parking locations such as Surrey and Easy Park locations in Vancouver who also use Passport to provide their mobile parking solution. To sign up for the app please click here or download the Passport Canada Application from the Apple or Google Playstore. The City is enhancing users' ability to pay for parking by allowing those who park in the city to use the Passport Mobile app to pay for parking in New Westminster.
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